Emergency Fire Damage Guidelines/Tips

3/29/2018 (Permalink)

Emergency Fire Damage Guidelines

1. A SERVPRO Franchise Professional will contact you within one hour.
2. A SERVPRO Franchise Professional will arrive at your home within four hours.
3. The SERVPRO Franchise Professional will address your concerns and assess the situation:
   1. Identify the source of loss and safety issues
   2. What type of residue exists
4. Pretesting for restoration will be conducted to determine:
   1. What is restorable and what method of restoration will be most effective?
   2. What items need special adjuster attention?
5. The SERVPRO Franchise Profession will clean and deodorize soiled items:
   1. Walls, ceilings and flooring
   2. Upholstery and other contents
6. The SERVPRO Franchise Professional will conduct a final walk through with you to ensure your satisfaction                                                                                                                                                Emergency Damage Tips   
   • Do not attempt to wash any walls or painted surfaces.
     • This may set the stains.
   • Watch for safety issues and be careful.
   • If electricity is off, empty freezer and refrigerator and prop doors open.
     • This stops food odors from developing inside your appliances.
   • Limit any movement in the affected area.
     • This prevents smearing of the soot particles
   • Do not attempt to clean any electrical appliances that may have been close to fire or water.
   • Do not use any canned or packaged food or beverages that may have been stored close to fire, heat or water.
     • They may have been contaminated.
   • Do not turn on ceiling fan or electronics, including the television or personal computer.