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Fire & Water - Cleanup & Restoration

Emergency Fire Damage Guidelines/Tips

3/29/2018 (Permalink)

Emergency Fire Damage Guidelines

  1. A SERVPRO Franchise Professional will contact you within one hour.
  2. A SERVPRO Franchise Professional will arrive at your home within four hours.
  3. The SERVPRO Franchise Professional will address your concerns and assess the situation:
    1. Identify the source of loss and safety issues
    2. What type of residue exists
  4. Pretesting for restoration will be conducted to determine:
    1. What is restorable and what method of restoration will be most effective?
    2. What items need special adjuster attention?
  5. The SERVPRO Franchise Profession will clean and deodorize soiled items:
    1. Walls, ceilings and flooring
    2. Upholstery and other contents
  6. The SERVPRO Franchise Professional will conduct a final walk through with you to ensure your satisfaction                                                                                                                                                Emergency Damage Tips   
    • Do not attempt to wash any walls or painted surfaces.
      • This may set the stains.
    • Watch for safety issues and be careful.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
      • This stops food odors from developing inside your appliances.
    • Limit any movement in the affected area.
      • This prevents smearing of the soot particles
    • Do not attempt to clean any electrical appliances that may have been close to fire or water.
    • Do not use any canned or packaged food or beverages that may have been stored close to fire, heat or water.
      • They may have been contaminated.
    • Do not turn on ceiling fan or electronics, including the television or personal computer.

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